1. General

By purchasing Biorico products through our official website or authorized channels, you agree to the terms and conditions mentioned below. Please read them carefully before placing your order.

2. Eligibility

You must be 18 years or older and legally competent to enter into contracts under Indian law to make purchases.

3. Product Description

We provide detailed product information including usage, dosage, safety instructions, and application areas. While we strive for accuracy, minor errors or variations may occur and do not constitute grounds for claims.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST.
• Payments must be made online via credit/debit cards, UPI, net banking, or other secure gateways.
• Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

• Biorico products are shipped across India within 3–7 working days.
• Delivery time may vary based on your location and logistics availability.
• Any shipping charges will be mentioned clearly during checkout.

6. Returns & Replacements

• Returns are accepted within 7 days only for damaged, expired, or wrongly delivered items.
• Products must be returned unused and in their original sealed packaging.
• Contact our support team with images and details for approval before initiating a return.

7. Cancellations

• Orders can be cancelled within 12 hours or before dispatch, whichever is earlier.
• Once shipped, cancellation is not permitted.
• In case of product unavailability, a full refund will be issued.

8. Warranty & Use

• Biorico products are tested and approved for specific applications such as poultry litter management, odor control, sanitation, etc.
• Follow usage instructions carefully. We are not liable for misuse or non-compliant applications.
• Warranty is limited to manufacturing defects.

9. Limitation of Liability

Our liability is limited strictly to the cost of the product purchased. We are not responsible for indirect, incidental, or consequential damages resulting from use.

10. Intellectual Property

Biorico is a registered brand of Richie Raffle Biotech Pvt. Ltd. All trademarks, labels, product names, and website content are owned and protected under IP laws.

11. Governing Law

All transactions are governed by Indian law. Disputes, if any, will be subject to the jurisdiction of courts in Hyderabad, Telangana.

12. Policy Changes

We reserve the right to revise these terms at any time. Updates will be published on this page.